We start with the customer experience, understanding pain points, and delivering solutions: from a 24/7/365 IT support kiosk with live technicians to building root cause analysis engines to solve remote office challenges, we solve it.
Partnering with industry leaders.
We partner with AWS, Microsoft, and other providers to create intelligent responses to meet customer needs. From FedRAMP High offerings to Ai/NLP toolkits, HumanTouch produces exponential results.
Capitalizing on the future of tech.
We know how to support agencies and departments in their digital transformation journey. Whether it is building a scalable, secure government cloud or AI/NLP that reads millions of records in hours, we help our customers use data to their full advantage.
Our quality services are empowered by our proven teams and subject matter experts. Customer service and the highest performance standards are our mission, every day. We deliver truly unique solutions, with staff who stand with you throughout the program.
We deliver XFactor customer service and transformational digital solutions for:
Cognitive Decision Management
AI-Enabled Program and Budget Management
Portfolio Management and Analytics
Agile Business Process Methodologies
Cross-Functional Automated Technology
IT Project, Program, Portfolio Management
Incident Management and Service Desk
FedRAMP High Offerings
Web Accessibility and 508 compliance
Lead with business objectives. Optimize with tailored technology.
We understand the business needs of federal departments and agencies. HumanTouch is at the forefront of implementing data science transparency, compliance, decision management, and accountability for government agencies. From the Department of Defense to civilian federal agencies in health care and commerce, we are solving complex and unique data challenges.