Rick Hill, Senior Vice President with HumanTouch, LLC, makes the case for why agencies should create a cloud center of excellence and program management office to oversee the transition to Cloud infrastructure.
Sr. Vice President Rick Hill in Federal News Network's Letter to the Editor: "Driving cloud adoption requires much more than a single vendor JEDI award"
Published in Federal News Network on July 19, Rick Hill articulates the perils and shortcomings of the JEDI Award to a single vendor. Click here for the article.
5 Common Cybersecurity Risks Your Company Will Likely Face During a Financial Struggle
With another Government Shutdown pending, HT's Travis Johnson and Lynne Glowacki take a look at 5 ways financial hardship can affect your organization's cybersecurity operations.
Program Success Starts with People: The Dos and Dont's of Email Communication
Your words are more powerful than you may think. In this blog post, Michelle Turner explores the dos and don’ts of communicating via email.
Enhancing the Customer Experience: 7 Key Aspects of a Successful Service Desk
Having a strong service desk with multiple contact channels is critical to a federal employee’s satisfaction and productivity levels. HT's Laurie Chidlow share some tips of the trade from her experiences with workforce management.