5 Common Cybersecurity Risks Your Company Will Likely Face During a Financial Struggle
With another Government Shutdown pending, HT's Travis Johnson and Lynne Glowacki take a look at 5 ways financial hardship can affect your organization's cybersecurity operations.
Program Success Starts with People: The Dos and Dont's of Email Communication
Your words are more powerful than you may think. In this blog post, Michelle Turner explores the dos and don’ts of communicating via email.
Enhancing the Customer Experience: 7 Key Aspects of a Successful Service Desk
Having a strong service desk with multiple contact channels is critical to a federal employee’s satisfaction and productivity levels. HT's Laurie Chidlow share some tips of the trade from her experiences with workforce management.