We leverage Ai to optimize your current help desk infrastructure, transforming how you manage help desk resources.See it in action
Patented Technology: Our remote IT experts are ready, any time of day, so your hybrid staff has the necessary IT help to work in the office or remotely. Replace/exchange broken equipment, triage technology, update and repair; from an all-in-one solution that keeps your teams supported & moving forward.
Walk up 1-on-1 support through live encrypted video and network connections, providing high-quality, socially distant service.
Our live customer support (6 feet or 600 miles away) secured at your organization – no appointments, no bots, no wait time.
Achieve cost and data transparency, maximize investments in IT, and drive breakthrough performance
Enhance the customer experience, by providing high-quality live customer support and enable your staff with advanced troubleshooting, device refresh, and hardware repair or replacement.
Secure technician/customer video interaction using innovative technology - socially distant and no contact for customers.
Equipped with Section 508 and ADA compliant screen reader, text zoom, headphone access, and braille labeling.
Customer access to expert technicians for PC & iOS/Android devices (laptops, phones & tablets) for troubleshooting, triage, refresh or replacement.
Expert, badged IT support 24/7-365, providing enhanced asset tracking, keeping PCs secure and easily monitored – remotely.
Proud award winners of the People’s Choice Award from the NOVA Chamber’s Mid-Atlantic 2021 Innovation by Design Awards.
Proud to announce the Connect2IT! Kiosk has been issued a patent for its Immediate Response Information Technology.