We leverage AI to optimize your current help desk infrastructure, transforming how you manage help desk resources.
See it in actionPatented Technology: Our remote IT experts are ready, any time of day, so your hybrid staff has the necessary IT help to work in the office or remotely. Replace/exchange broken equipment, triage technology, update and repair; from an all-in-one solution that keeps your teams supported & moving forward.
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Walk up 1-on-1 support through live encrypted video and network connections, providing high-quality, socially distant service.
Our live customer support (6 feet or 600 miles away) secured at your organization – no appointments, no bots, no wait time.
Achieve cost and data transparency, maximize investments in IT, and drive breakthrough performance
Enhance the customer experience, by providing high-quality live customer support and enable your staff with advanced troubleshooting, device refresh, and hardware repair or replacement.
Secure technician/customer video interaction using innovative technology - socially distant and no contact for customers.
Equipped with Section 508 and ADA compliant screen reader, text zoom, headphone access, and braille labeling.
Customer access to expert technicians for PC & iOS/Android devices (laptops, phones & tablets) for troubleshooting, triage, refresh or replacement.
Expert, badged IT support 24/7-365, providing enhanced asset tracking, keeping PCs secure and easily monitored – remotely.
Proud to be recognized as a 2023 Disruptive Tech Change Agent Award Winner by G2xchange and FORUM for Federal and DoD IT leaders taking calculated risks and positively disrupting the Federal market.
Proud to announce the Connect2IT! Kiosk has been issued a patent for its Immediate Response Information Technology.
Proud award winners of the People’s Choice Award from the NOVA Chamber’s Mid-Atlantic 2021 Innovation by Design Awards.
CMMI/DEV-3;
ISO 9001:2015;
ISO 20000-1:2018;
ISO 27001:2022 certified
CAGE CODE: 1XS43
UEID: YXWBLMDJX2E6
