We facilitated the first and largest ever cloud, internet, and mobile device-based citizen survey that touched over 135 million households and approximately 300,000 mobile devices. Employing a hybrid cloud environment, this infrastructure created a system of systems that pulled together legacy and new platforms to support the data collection undertaking. The volume of traffic, level of concurrency, and the scope of the security requirements posed a significant challenge in terms of balancing performance, scalability, and risk. To combat that risk, we coordinated across the stakeholder base to help develop a cutting-edge threat model for securing their hybrid cloud to aid in risk management and to develop strategies to mitigate cyber threats.
Struggling with efficiency when it comes to project/portfolio management? Our solution will take the headache out of the equation by reducing the cost and time spent on your projects.
In an attempt to sharpen workforce management procedures, HumanTouch developed the 'IT Book of Knowledge.' This tool is now used to implement uniform, repeatable, timely processes to forecast our workload and schedule our staff accordingly.