We leverage Ai to optimize your current help desk infrastructure, transforming how you manage help desk resources.
Explore MoreAutomate and improve your Incident Analysis with intelligence and solutions based on historical data and statistics. Connect and streamline training, response times, predictive solutions, and leverage Ai/NLP into your environment. Agencies save time, money, and resources by leveraging root cause analysis and knowledge bases.
CART reads unstructured data embedded in current and historical incidents, trouble tickets, and knowledge bases. It provides a visual representation of the root causes, repeat issues, and systemic problems.
HumanTouch’s CART uses Artificial Intelligence (Ai) and Natural Language Processing (NLP) to provide the root cause analysis of structured and unstructured data and solve problems faster. CART integrates with existing systems through seamless API and flat files.
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Our Ai/NLP provides a learning environment that makes your IT Infrastructure staff smarter, turning your administrators and technicians into analysts.
CMMI/DEV-3;
ISO 9001:2015;
ISO 20000-1:2018;
ISO 27001:2013 certified
CAGE CODE: 1XS43
UEID: YXWBLMDJX2E6
