Live technician accessibility through encrypted video and network connections, providing high quality socially distant service.
Centrally located IT experts reduce the cost of on-site technicians, gaining economies of scale and eliminating costs for lost inventory.
Live customer support (6 feet or 600 miles away) secured at your organization’s HQ, District or Regional offices – no appointments.
Customer access to expert technicians for PC & iOS/Android devices (laptops, phones & tablets) for troubleshooting, triage, refresh or replacement
Encrypted technician/customer interaction using innovative technology and unique pin access
Section 508 and ADA compliant with screen reader, text zoom & headphone access
Socially distant and no contact for customers but with same high-quality services
Expert badged IT support 24/7-365, for extensive troubleshooting/replacement/refresh support
Provides enhanced asset tracking, keeping PCs secure and easily monitored. Remotely.
A one-stop, no touch Kiosk and Smart Locker system that offers IT Support, as well as extended IT repair. Leverage the locker to quickly exchange a device that needs extensive IT Support with a loaner, replacement or refreshed device – getting employees back to work with minimal downtime or delays.
• All equipment is sanitized according to CDC guidelines.