August 14, 2017

HumanTouch SVP Rick Hill Featured in Federal Times: Why it’s time to ‘liberate’ IT from vendor lock-in


Everyone likes pizza, right? Especially because we have so many options when we buy a pie ― from thin crust New York style to Chicago deep dish to fancy flatbread versions. What’s more, there’s no limitation to the toppings we can select, from traditional sausages and pepperoni and peppers to even broccoli and zucchini and pineapple and barbequed bison. And if you don’t want traditional mozzarella cheese, that’s fine: Try feta, goat, parmesan, gouda, etc.

Given all of this, we wouldn’t order a pizza from a place that would tell us, “If you do business with us, you have to get the same pizza every time, or pay additional charges for ‘new pizza product.’ If you want to do that, you’ll need to allow us at least one month to develop the new pizza product, although it could take two or three months, or longer.” I mean, this would be absurd. Obviously, we’d walk away and look for another pizza joint. As consumers, this “freedom of choice” also applies to the way we shop for furniture, televisions, computers, cars, cookware, shoes, digital entertainment, etc.

So why doesn’t it apply to the way many organizations invest in technology?

Read more of this article at the Federal Times.


About HumanTouch, LLC

HumanTouch, LLC, empowers organizations around the world to maximize visibility and strategic insight into their business operations, transforming the way they work and make decisions. The company works with public and private-sector customers to develop customized innovation that addresses specific individual and industry work management challenges. Together, HumanTouch and its customers build upon a dynamic framework of available technologies to achieve new levels of operational efficiencies, accelerated time to market, cost optimization and improved consumer engagement and satisfaction. This is achieved through a comprehensive suite of IT products and services that cover technology infrastructure, big data/analytics, cybersecurity, content management and broad range of other cloud-based innovations. For more information visit:


Media Contact:
Lauren Leulu
HumanTouch, LLC
(703) 910-5090