In an attempt to sharpen workforce management procedures, HumanTouch developed the 'IT Book of Knowledge.' This tool is now used to implement uniform, repeatable, timely processes to forecast our workload and schedule our staff accordingly. (4-minute read)

Read More

Key four delves into the do's and don'ts of a group meeting. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (2-minute read)

Read More

Key three runs through the necessary steps to get the most out of one-on-one discussions with team members. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (2-minute read)

Read More

Key two focuses on the intricacies of mentoring your team members. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (2-minute read)

Read More

Key one focuses on the training needs of a successful team. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (2-minute read)

Read More

Step six focuses on the onboarding process. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (1-minute read)

Read More

Step five focuses on the hiring/follow-up aspect. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (1-minute read)

Read More

Step four focuses on the interview process. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (5-minute read)

Read More

Step three focuses on crafting the position description. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (1-minute read)

Read More

Step two focuses on identifying the need. Throughout this blog series, HumanTouch Director of Federal Practice Michelle Turner shares her personal insights and experiences with program management. (2-minute read)

Read More

Subscribe here!

Recent