By Michelle Turner • January 31, 2019

Program Success Starts with People: 6 Keys to Developing Your Team Members (Key Four)

Key Four: Group Feedback

Group feedback and team development can and should happen on a daily basis. As a leader, you want to encourage open dialogue not only with individual team members, but across your team as a cohesive unit. You want to foster an open exchange of ideas, feedback and continuous learning. Building this energy across your team is an invaluable tool for high performance and self-empowering for each individual team member.

Daily Scrum Meeting

A common practice in today’s project and program environment is to have a daily stand-up or “scrum meeting.” Theoretically, this should be a quick meeting to identify progress made since the previous meeting, goal(s) for the upcoming day and any issues or impediments.

However, I have found that unless you are in a strict development environment, a standard agile scrum meet may not suffice. You may need a bit more time to talk through issues with the team.

When having these types of meetings, it is important for you as a leader to ensure you keep the team abreast on administrative items. This helps everyone stay in the loop and feel like an intricate part of the group.

The next objective of the meeting is to obtain updates from each team member or team lead. After the team hears updates, you will want to open the floor for general discussion. All comments/issues/concerns should be thoughtfully acknowledged, even if to say that certain items should be addressed offline. You will want to follow up with any issues raised on a given day as quickly as possible, helping the team remove blockers and impediments to success.

Opportunity for Everyone

I cannot emphasize enough the importance and value of regular team meetings and open dialogue. At the most basic level, it helps everyone stay informed. It also helps more junior team members get up to speed more quickly and provides opportunities for leadership by more senior team members.

Equally as important, and perhaps less obvious, is the fact that it helps everyone with their communication and speaking skills. I am always impressed by how sharing verbally helps team members grow and develop.

There is no substitute for a strong group dynamic when it comes to bringing your team to a higher level of performance. 

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