Business Technology Optimization

Business Technology Optimization (BTO) helps ensure that every dollar invested in information technology, every resource allocated, and every application in development or production meets business goals. BTO is part of an emerging business philosophy for managing IT resources as a business rather than as a service bureau. HumanTouch BTO consultants can implement meaningful measures that secure your success.

Unlike software offerings and methodologies that deal with internal IT processes, BTO optimizes the strategic functions between technology and business. The depth and breadth of BTO software allows technology executives to better manage a wide range of strategic IT functions that directly impact business results. Effective project and portfolio management, testing new application deployments, or reducing the mean time to repair custom web applications are just a few examples of areas that BTO can impact.

BTO addresses key functions recognized by IT executives and industry analysts as requirements for automating the new business/technology lifecycle. These functions include:

  • Governance: IT governance provides you with the ability to align your business practices with your IT investments. Many of the disciplines are based on the Sarbanes-Oxley Act of 2002 to assist public sector CIO's in building financial stability and accountability. Aspects include:
    • Aligning IT strategy with the business strategy
    • Cascading strategy and goals down into the enterprise
    • Providing organizational structures that facilitate the implementation of strategy and goals
    • Insisting that an IT control framework be adopted and implemented
    • Measuring IT performance
  • Management: BTO provides for project portfolio management, quantification of IT Projects, and enables measurement and objective evaluation of investment scenarios.
  • EVM: HumanTouch uses industry best practices for attaining measurement within a project lifecycle, using Earned Value Management (EVM) principles. EVM is not a specific system or tool set, but rather, a set of guidelines and tools that guide a client's management control system.
  • Capital Planning Investment Control (CPIC): CPIC is a systematic approach to selecting, managing, and evaluating information technology investments. CPIC is mandated by the Clinger-Cohen Act of 1996, which requires federal agencies to focus on the results achieved through IT investments while streamlining the federal IT procurement process. HumanTouch provides expertise in all federal regulatory aspects the CPIC process, to include OMB A-11, OMB A-123, and OMB Exhibit 300.